Gray MacKenzie
Founder of ZenPilot
Gray founded ZenPilot in 2013 and helps agencies build and run their operations in ClickUp. He talks about that work on stage at events like HubSpot INBOUND, on his own shows, and as a guest on other people's. This page collects his bio, speaking, and 36 guest podcast and panel appearances for hosts, event organizers, and readers of the ZenPilot blog.
About Gray
Founder of ZenPilot, host of ClickUp Weekly and Agency Journey, based in the Pittsburgh area.
Gray MacKenzie is the founder of ZenPilot, a ClickUp consulting firm for agencies based in the Pittsburgh area. He started the company in 2013 as DoInbound and renamed it ZenPilot in 2017. In 2018, ZenPilot became ClickUp's first Solutions Partner, and it holds Diamond partner status today. The team has served 3,100+ clients, over 2,000 of them agencies.
Gray hosts ClickUp Weekly, a weekly show on ClickUp tips, operations, and expert interviews. Since 2015 he has also hosted Agency Journey, a podcast of interviews with agency builders. He has spoken at HubSpot INBOUND in 2018 and 2023 and at the Agency Builders Retreat in 2025.
Before ZenPilot, Gray co-founded GuavaBox, a HubSpot partner agency, with Andrew Dymski.
Topics Gray talks about
- Agency operations and profitability
- Project management systems and ClickUp
- Process documentation
- AI and automation in delivery
- Planning and capacity
Speaking
Conferences, summits, and campus talks.
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Conference
HubSpot INBOUND
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Retreat
Agency Builders Retreat
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Virtual summit
All-In Agency Summit
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Virtual summit
Agorapulse Agency Summit
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Industry events
ClickUp events
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Guest speaker
Grove City College
Podcasts and panels
36 guest appearances since 2015, on shows for agency owners, operators, and project managers. Links go to the host's episode page.
Featured
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The Agency Growth Podcast
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Hands-Off Growth
How the Top 1% of Agencies Scale Profitably Without Burning Out
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Agency Life by Teamwork.com
The State of Agency Operations Roundtable (panel with Susan Baier, Nicole Pereira and Logan Lyles)
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The Long Game
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The Digital Project Manager
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HubDo Podcast
How Top HubSpot Partners Are Scaling Operations with ClickUp
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Perpetual Traffic
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Beyond 7 Figures
All appearances
2025
- Nov 2025 How the Top 1% of Agencies Scale Profitably Without Burning Out Hands-Off Growth with Mandi Ellefson Podcast
- Sep 2025 The Operational Habits of Highly Profitable Agencies The Agency Growth Podcast Podcast
- Aug 2025 Make Your Business More Profitable with Better Planning Beyond 7 Figures with Charles Gaudet Podcast
2024
- Dec 2024 How to Get Your Team Out of Process Documentation Hell Using AI and Automation (panel with Alyson Caffrey and Brian Kessman) The Digital Project Manager with Galen Low Podcast panel
- Nov 2024 Kitchen Side: The Operations Episode The Long Game with Omniscient Digital (Alex Birkett, Allie Decker, David Khim) Podcast
- Nov 2024 Transforming Agency Chaos into Clarity Do Good Work with Raul Hernandez Ochoa Podcast
- Sep 2024 Helping Agencies Implement ClickUp Funnel Vision with Mikael Dia (Funnelytics) Video
- Aug 2024 Why Your Business Needs Project Management Software Now The Better Than Rich Show with Andrew Biggs Podcast
- Jun 2024 Boosting Team Productivity and Profitability Schmidt List - Business Insights with Kurt Schmidt Podcast
- May 2024 Why Dropping Your Dreams Can Lead to Greater Success The Eternal Optimist Podcast
2023
- Dec 2023 Achieving Clarity in Business Operations The Power of Authority Spotlight with Michelle Prince Podcast
- Dec 2023 Project Management 101: Tools, Processes, and Habits Perpetual Traffic Podcast
- Dec 2023 Productivity Beyond Efficiency: Focusing on the Right Things Dugout CEO with Casey Cavell Podcast
- Sep 2023 The State of Agency Operations Roundtable (panel with Susan Baier, Nicole Pereira and Logan Lyles) Agency Life by Teamwork.com with Teamwork.com Live panel
- Sep 2023 Top Lessons from 10 Years of Growing Agencies Louis' Learnings with Louis Shulman Podcast
- Jun 2023 Empowering Teams with Technology, Process and Habits In Systems We Trust with Marquis Murray Podcast
- Feb 2023 Using Systems and Processes to Scale Beyond 7 Figures Beyond 7 Figures with Charles Gaudet Podcast
- Jan 2023 How to Plan and Manage Marketing Projects Garlic Marketing Show Podcast
2022
- Dec 2022 The Secret to Streamlining Agency Operations in ClickUp She Is A Leader with Yvi Podcast
- Sep 2022 How Top HubSpot Partners Are Scaling Operations with ClickUp HubDo Podcast with Pete Nicholls Podcast
- Jul 2022 PM Software: Shiny Objects or Gamechangers? The Digital Project Manager with Galen Low Podcast
- Jun 2022 The 5 Keys to Gold Standard Agency Project Management Hands-Off Growth with Mandi Ellefson Podcast
- Jun 2022 Developing and Implementing Project Management Systems The Innovative Agency Podcast
- Feb 2022 How to Manage a Productive, Profitable, and Successful Team in ClickUp The AI Productivity Podcast Podcast
2021
- Oct 2021 Project Management Software for Agencies The Progressive Agency Podcast with Craig Cody Podcast
- May 2021 How to Create a Smooth Onboarding for Your Company INspired INsider with Dr. Jeremy Weisz Podcast
- Apr 2021 Creating Agency Zen Through the Power of Process and Project Management The Kilroy Report Podcast
2020
- Oct 2020 Systems and Processes for Agencies Agency Highway with James Rose (Content Snare) Podcast
2018
- Jun 2018 Scaling with Project Management Software Coffee with John with John Aikin (Web Canopy Studio) Video podcast
- Jan 2018 The Future Role of Agencies The Black Line Between Sales and Marketing with Lift Enablement Podcast
2017
- Oct 2017 How to Effectively Scale Your Marketing Agency Process Breakdown Podcast with Dr. Jeremy Weisz (SweetProcess) Podcast
- Sep 2017 Priscilla Does Inbound with Gray MacKenzie Ponderings from the Perch with Priscilla McKinney (Little Bird Marketing) Podcast
- Jun 2017 Turning Leads into Sales for Your Clients The Businessology Show Podcast
2016
- Jun 2016 Running a Remote HubSpot Agency The Creative Agency Podcast with Chris Bolton Podcast
2015
- Oct 2015 4 Things You Need to Overcome to Grow Your Digital Agency Smart Agency Masterclass with Jason Swenk Podcast
Undated
- Undated Building Systems with ClickUp HighLevel Spotlight Sessions with HighLevel Video
List last updated
Invite Gray to your podcast or event
Hosting a show or planning a panel for agency owners and operators? Send the details through the contact page.