+ training focus using timers; ClickUp dependencies tutorial; and the pitfalls of multiple assignees
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first-class-operations-aug-08-2024

Hello, hello, hello, friend!

 

And welcome back to First Class Operations!

 

This is your Captain Kuba speaking.

 

Our family completed an important project this week:

 

Putting together Ben’s new bed!

 

Can’t believe he’s almost 3 already. And going to pre-school soon.

 

It’s true what they say about parenting.

 

The days are long, but the years are really short.

 

Time flies…

 

…which is all the more reason we shouldn’t waste it.

 

Let’s dive into this edition’s insights into efficient agency operations.

 

So we can all save time, and be present for the truly important projects in our lives.


The soundtrack for this edition of First Class Operations is Guardians of Asgaard by Amon Amarth. I interviewed the Agency Accountability Viking on Agency Journey (more on that below), so you’re getting Swedish viking-themed melodic death metal. I know it won’t be for everyone. But if you enjoy this, you’re my people! 🤘⚔️

 

Captain's Address

🧘 Training focus using timers

Your level of productivity and focus is like a muscle—it can be trained and improved if you make a habit out of it.

 

At least… that’s the hypothesis I’m testing these days.

 

Some context:

 

Recently I hit the 1-year mark of my fitness journey. 1 year since I took my diet more seriously. 1 year since I bought that single dumbbell that’s managing to give me a decent full body (well… most-of-body) workout each time.

 

But here’s my problem.

 

My body is looking much better. Yay.

 

But my mind, and my focus, aren’t in a great place right now.

 

I’m not as productive as I used to be!

 

What to do about it? Well…

 

…if I managed to train the strength of my body, let’s see if I can train the focus of my mind, too.

 

My hypothesis: Focus can be learned. It can be trained over time.

 

You can put in ‘focus reps’ just like you put in reps at the gym.

 

What’s the equivalent of a ‘rep’ for training your focus muscle?

 

The method I’m experimenting with currently is using a timer.

 

Here’s how it works:

 

Get a timer that can do alternating rounds in custom intervals—think Pomodoro but you can set how many minutes of work and rest you get, so it’s not necessarily 25 minutes work, 5 minutes rest.

 

I’ve been using this free tool for this for now before I find something better: https://www.intervaltimer.com/create/round-timer 

 

Once you’ve got your timer, set up however many minutes of work vs. minutes of rest you want.

 

As mentioned, my focus has been bad. So I started really low. Sticking to the ‘make it so easy you can’t fail’ principle for now.

 

So let’s say… 5 minutes focused, 2 minutes rest (my ‘rest’ usually consists of watching some inconsequential stuff on YouTube).

 

I did mean it when I say I started low.

 

Just like with lifting, the plan is to keep adding ‘weight’ over time. Start at 5/2, then 6/2, then 7/2, then 8/2… You get the idea.

 

For you, maybe something like 16/4 would be more your speed. Or 30/10, even.

 

But the key is to stay consistent, keep the timer running (while still taking longer breaks as needed), and keep improving little by little.

 

Full disclosure: this experiment is something I just started doing. So I’ll report back on how it goes.

 

But hey, if this makes some sense to you, maybe you want to join the experiment as well. And share how it goes, if you’d like! In an email reply, perhaps. Or DM me on LinkedIn.


If you read this far, chances are you care about productivity. Want to improve the productivity of your team—and finally build the habit of consistently tracking time across your whole team as well? Grab a productivity consultation / therapy call with us. We’ll show you how you can do more with the resources you already have.

 

In-Flight Announcement

🦸  ClickUp Champion webinar!

We’re running a webinar next week that you might want to check out.

 

[Webinar invite, August 13] The ClickUp Champion: The Role Used by 3,000+ Teams to Get ClickUp Right with Gray MacKenzie

 

Your project management system will only be useful if it contains data you can trust.

 

But how can you ensure that your team members don't let their tasks, projects, and processes in ClickUp fall into disarray?

 

And how can you do it without turning policing ClickUp into a full-time job?

 

Enter: the ClickUp Champion.

 

This unique role, assumed by one of your team members, is the missing piece that keeps your work management system running smoothly and allows you to finally trust what you're seeing in your ClickUp workspace.

 

At ZenPilot, we've helped over 3,000 teams implement ClickUp the right way to streamline their operations—and the ClickUp Champion role is indispensable to this transformation.

 

During this webinar, ZenPilot CEO Gray MacKenzie will talk at length and answer your questions about the ClickUp Champion role.

 

We'll cover:

  • Why you need a ClickUp Champion on your team
  • What kind of person makes a great ClickUp Champion
  • Who you *shouldn't* appoint to the role of ClickUp Champion
  • The daily, weekly, monthly, and quarterly responsibilities of the ClickUp Champion—and how to carry them out well
  • The broader productivity system that makes the ClickUp Champion's work possible and meaningful

Join us live to ask your questions in the Q&A.

 

And don't forget to share this with a ClickUp / project management enthusiast you know!

 

👉 Sign up here.

 

 

In-Flight Magazine

🛫 New from ZenPilot

Here’s our latest content for you to enjoy.

 

Podcasts:

  • [Agency Journey] Viking Accountability: Prioritizing Work and Finding Time for Rest with Ben Catley-Richardson. Possibly the first—but hopefully not the last—time I get to interview an agency expert in battle armor!
  • [Agency Journey] Upskilling Your Clients and Building a Culture of Experimentation with David Arnoux. We also talked about renovating monasteries!
  • [Guest appearance – Better Than Rich Podcast] Why Your Business Needs Project Management Software Now with Gray MacKenzie. Andrew Biggs had Gray as a guest on Better Than Rich, where Gray shared about increasing team efficiency, improving accountability, the importance of clarity and flexibility, and the challenges entrepreneurs face when implementing new systems.

 

Videos from our YouTube channel:

  • [Jeff video] How to Use ClickUp Dependencies
  • [Jeff video] This Is What Your Agency Project Management System Should Look Like
  • [Webinar replay] 5 Tips To Successfully Implement Project Management Software

 

On The Radar

🧠 Content from the ZenPilot network

Here’s some inspiration from our Pilots on social media. And by social media I mean LinkedIn.

 

🧑‍🏫 From our Productivity Professor Jeff:

  • "This is the end state you should be looking for when you implement ClickUp (or any project management tool)."
  • "Here's one of the biggest mistakes I see regularly In ClickUp: One task, multiple assignees."
  • "Don't build your hierarchy in ClickUp too fast."
  • "These are 4 project management habits you need to build a crazy efficient agency operation."

 

⚾ From our CEO Gray:

  • Welcoming ZenPilot's new Client Coach, Tori Stubbs!
  • On building a solid system to recognize the progress and success of team members.
  • ​​"You get what you tolerate and what you celebrate."
  • "Who’s responsible for whether ClickUp (or any other project management tool) is being used properly by your team?" (AKA The 10 Commandments of the ClickUp Champion role.)
  • How to not lose your clients’ trust as an agency. 

 

🎸 From yours truly:

  • I posted about Ben Catley-Richardson’s podcast episode and my ‘training focus with timers’ idea—but you already know about all that!

 

And that's it for this edition of First Class Operations!


And how have you been? What would you like to see more/less of in this newsletter? Let me know in an email reply. Or add me on LinkedIn and let’s chat.

Alright, see you next time! 👋

kuba-grajcar-bass

Jakub "Kuba" Grajcar

Content Marketing Manager, ZenPilot

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